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Showing posts with the label Culture

The Lost Art Of Constructive Criticism

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Back when I was in school, we often did this exercise where we would have to review a fellow classmate's work. We were taught how to point out things they do well and to share our thoughts on something that could be better. Constructive criticism is what we were taught that was. How to tell someone that something needed to be better without making them feel bad. I think we've lost site of that as a society. It seems like if you on one side you are not allowed to criticize anything. If you are not touting it as the greatest thing ever, perfect in every way, then you aren't a true fan. On the other side, if you are against something you have to shout from the roof tops that it is the most wicked creation that has ever existed on this planet. Of course I'm thinking some about politics, but maybe politics is just reflecting the state of our society that we react this way over everything. Employees aren't allowed to criticize anything about their work. Teammates can'...

Expecting Better Of Something Doesn't Mean You Hate It

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Anyone who is a parent has probably had a time where they had to tell their kids they did something wrong. You reset expectations, say you are disappointed, and explain the behavior you expect. At no time do you ever stop loving your child. It is interesting how often today, if you are in a position of not agreeing with a decision or action you are automatically viewed as the enemy. If you are a fan of a sports team and don't like the decisions the coach is making there is a potential for people to attack you because you aren't a true fan.  In politics, no matter if you are conservative, liberal or moderate, if you criticize you are unpatriotic. If you don't agree with something your employer is doing, people want to know why you still work there.  Just because something isn't perfect, or not living up to the expectations we have, doesn't mean we love it any less.  We can demand better from our government leaders and still love our country. We can criticize decision...

Comparing The View Of The Value Of Time

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We all know time is precious and it is the only resource we can't make more of. Yet we continue to waste it and continue to forget how precious our time is. In any activity there is the task, or what we want to get done. Around it are additional factors that determine the outcome of the task. There is quality, the tools we have, the money invested and the time it takes to get the task done.  Over the summer I built a retaining wall. It was one of the most time intensive projects I've ever done. It required more time to have a finished product I could be proud of. Taking the time to do it right ensured I won't have headaches later on of things shifting and becoming uneven. That would cause it to look terrible and possibly require me to redo it which would not be fun. I could have spent less time on it but it wouldn't have turned out as nice. I could have spent more money on it and hired a professional to build it for me.  In any project people will sacrifice something ba...

What Do People Outside Your Organization Say About Your Culture?

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Every organization has a culture. Some cultures are very defined, extremely clear to see what it is they stand for. Other cultures are less defined. It might seem there is a clear definition the heart of it is usually just about an organization that is built to feed the ego of the owner or head of the organization. You see this in departments or companies where every person that has a good idea is let go and only those who submit and cater to the leader are allowed to stay. Building a culture is one of the single most important things any organization can do to be successful. A culture is not just what is important to the leader, it is about what is important to the employees and to the customers. Strong cultures exist when all parties understand and support the culture. It is believed at every level, not just at the top. Patrick Lencioni says, "An organization has to institutionalize its culture without bureaucratizing it." This is what so many organizations get wrong. You h...

Don't Settle For Having Winners And Losers

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In America we certainly like our sports. The games we watch or play bring out our competitive spirit. We want to win and we want the other team to lose. For most of us we can't play sports so we try to take that competitive spirit into our workplaces, be it a corporation, a government organization or a non-profit. If we aren't winning we are losing. We want to turn everything into a game where there is a clear winner and a clear loser, because that is what we understand the best. It sickens me to watch what is happening in the political arena in our country as we descend further into the black and white of needing to have only one winner. There has always been a difference of opinion and two parties who don't have the same ideology, but it felt like it used to be more about how to take those differences of opinions and find a way to make something work that everyone can agree on. You can't watch a debate or political ad, read a news article or the latest social media po...

When Weird Becomes The New Normal

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I freely admit the word weird has been used to describe me, many different times in my life. I've been okay with the fact I'm not like everyone else for a very long time. Here is an example. Early in our relationship, my wife and I would be walking in a public place and I would pretend to fall down. For absolutely no reason other than to embarrass her. I did some theater in my life and had an unusual amount of stage combat and stage falling training. I figured the best way to use these skills was in such a way as falling down in a public place. I'm still really surprised some days she never broke up with me. I don't randomly fall in public places anymore, but it persists. My kids understand it. When one of my daughters asks me why I'm being weird before I can answer one of her sisters will say, "That's just how dad is." I always thought part of what I can offer this world is some wit and humor to make even the most boring situations a little more fun. ...

The Lost Art Of Thinking Before Speaking

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I wonder what it was really like during World War II in our country. Reading the history I know that most Americans opposed entry into the war until the attack on Pearl Harbor. Even after we were drawn into the war there were groups of people that opposed the war thinking Nazism was preferable to Communism as well as other more racist stances. Amidst all of that the overwhelming stories handed down were about the Greatest Generation and how everyone did their part, no matter how small, to support the war effort. Everyone knew that sacrifices had to be made, even the sacrifice of so many lives. I think about that generation, trying to understand how in 80 years it has become hard to find a similar spirit of unity. We are a divided country and I see no desire on either side to try to reconcile. The concept of evaluating the words you say before you say them has been lost with the anonymity of social media. Asking ourselves, "Is it helpful? Is it kind?" before speaking to someon...

Maintaining The Status Quo

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One of my favorite movies is National Treasure . I am a history fan and enjoy stories that involve solving a puzzle so it is right up my alley. Towards the end of the movie as the cat and mouse game with the bad guys comes to its climax there are a few lines about maintaining the status quo that have always stuck with me. The good guys and bad guys are working together because they both have a piece of the puzzle.  Patrick: Look, cooperation only lasts as long as the status quo remains unchanged. As soon as this guy gets where this thing ends, he won't need you anymore. Or any of us. Ben: So we find a way to make sure the status quo changes in our favor. Status quo is a Latin phrase meaning the existing state of affairs. This idea of maintaining the status quo to retain your position, or your bargaining power is all to common. Individuals want to maintain everything  they currently have and expect in a negotiation the other side concede to their wishes. Of course the other sid...

The Cost Of Bad Curb Appeal

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My project of late has been updating our landscaping. We've been in our house over a decade and things were definitely starting to show their wear. We started with the front of our house for the whole curb appeal and all. Things were nice, we had a nice layer of mulch and a variety of plants. Time went by and some plants died, some plants spread like crazy and some areas had far more weeds than we could keep on top of. As for the back of the house, just never really got around to it. So when a pandemic hits and you find yourself with more time on your hands than normal, it is decided it is high time we did something about it. It isn't the most fun job in the world, it is pretty physical and you are hot, sweaty and dirty. But the payoff is what it does to the value and appeal of your home.  Thinking about the value of good landscaping got me thinking about the value of good design in anything. Having a pristine, well manicured yard might increase the value of your house, but you...

Merry Christmas - Yes, I Said It

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This post was first published on Christmas Eve. Can we even call it that anymore? We live in a world where we are all striving for political correctness. We either don't want to offend or are told we must not offend. Christmas has become the time of year where we take the notion of not offending anyone to an extreme. Society seems to believe we can no longer say Merry Christmas for fear of upsetting non-Christians. We simplify it as generically as possible to "The Holidays". I understand that not everyone believes in Jesus Christ, but even if you don't believe, it doesn't change what the day is, Christmas. We haven't renamed December 25th as Consumerists Day to celebrate the massive amount of retail spending that we do, though maybe we should considering what we focus on. It is called Christmas. Even if you don't believe chances are you work for a company that is closed on Christmas Day. My hope is never to offend anyone, but I'm also not going to ...

What I've Learned Working Remotely

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For years I've known about the concept of working remotely and had even managed people who worked remote in the early 2000's. I thought it was a great option, but not anything I would enjoy. I felt like I knew myself, I liked being in an office environment and the social aspect that comes with it. Turns out I was wrong. Five months ago, exactly, I accepted a new position working remote. It hasn't been near the obstacle to overcome as I thought it would be. Sure there are things I miss about being in the office, but there are some benefits as well. What I've learned five months in: I was prepared for it because I have spent the better part of my career working with people not in the same building as me. Even when I worked in an office I spent as much time on the phone or in chats as I do now. Just because you are not in the office doesn't mean you can't feel like any other member of the team. Technology today is amazing. The tools allow you to interact with...

Do We Recognize The Propaganda We Are Bombarded With?

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My latest read is a book called Propaganda by Edward Bernays . I came across it from some online discussions around how we as a society are manipulated by the information and messages we choose to take in. It is a short book, very academic and not an easy read, but it is a fascinating look at how businesses and the government influence the public. The author examines how public opinion is shaped and controlled in politics, business, art, education and science. Listen to the opening line and think about the information we are exposed to: The conscious and intelligent manipulation of the organized habits and opinions of the masses is an important element in democratic society. We are governed, our minds molded, our tastes formed, our ideas suggested, largely by men we have never heard of. Think about the manipulation of the news by the media to attract clicks and viewers. Think of the messages put out by politicians that aim to separate us and leave no room for compromise. Think about...

What The Colombian Civil War Taught Me About Resolving Conflict

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Another day, another set of events happening in our country causing people to pick sides, pontificating their view and deriding any opposing opinion. We have become a society struggling with communication and debate. I recently listened to an episode of the #Solvable podcast with Juan Manuel Santos, former president of Colombia and Nobel Peace Laureate. He spoke of the mindset he used in helping to bring an end to his countries more than 50 year civil war. The key points I took away: You have to listen to what the other side is asking for. This is always where we fail, we stop listening because we try to prove why what they are asking for is wrong.  You have to be willing to compromise. If you expect the other side to just concede everything you will never end the battle. You have to find some common ground. It is there, you have to sometimes dig for it. In the Colombian civil war both sides wanted their children to have a chance at growing up in a world without fighting....

Keeping Traditions - Building A Culture That Endures

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I know nothing about rugby, that needs to be stated out of the gate so if I have any rugby enthusiasts reading this I hopefully won't offend them. But I need to talk about rugby and probably the most famous rugby team, the New Zealand national team called the All Blacks. I recently finished Legacy: What the All Blacks Can Teach Us About the Business of Life by James Kerr, which talked about the culture and changes the team made over the years to maintain their elite status and rebuild when they weren't meeting their own expectations. You don't have to know anything about rugby to recognize their dominance. They hold a 77% winning record against their international competition. Since the inceptions of the World Rugby Rankings they have held the number one ranking longer than all other teams combined. Part of what is intriguing about the All Blacks is their deep sense of culture and tradition. To wear the All Blacks jersey isn't something to be taken lightly. As a play...